Partners and Suppliers

Partners in quality, reliability, and safety

Atlas Air welcomes the opportunity to work with business partners, suppliers, and vendors around the world who share our commitment to the highest standards of excellence in all areas of our operations. We are proud to say that our list of partners includes the finest organizations in the aviation industry. We’re always interested in speaking with potential new, high-quality companies—including small and small disadvantaged businesses—looking to partner with us. We invite you to learn more about how we do business, and how to become business partners with us.


Contacting Procurement

For questions or additional information about doing business with Atlas Air, please contact us:

Atlas Air / Polar Air Cargo Worldwide
Procurement Department
1 North Lexington Avenue
White Plains, NY 10601
Phone: +1 914 701 8000
Fax: +1 914 697 5080
Email: procurement@atlasair.com

For accounts payable
Accounts Payable Department
Phone: +1 914 701 6420
Email: APDEPT@atlasair.com

For InvoiceWorks technical support
Helpdesk / Support
Phone: +1 801 224 8300
Email: invoiceworks.support@ipayables.com


Summary of Atlas Air Worldwide Holding’s Anti-Corruption Policy

Atlas Air Worldwide Holdings, Inc. and its subsidiaries, including Atlas Air, Inc., Polar Air Cargo Worldwide, Inc., and Titan Aviation Holdings (collectively, the “Company”)

maintains the highest level of compliance standards in the conduct of its business affairs. The Company expects its representatives, including Company employees, agents, brokers, vendors, suppliers and other representatives, to adhere to the Company’s no bribery policy and high standards of ethical conduct at all times.

Attached is a summary of the Company’s Anti-Corruption Policy.


Purchase Order Terms & Conditions

Adobe PDF 92.2KB


Small Business Program

Our Small Business Programs are designed to promote, increase and improve the quality of the overall participation of small businesses in our supply chain. The businesses we categorize as small business suppliers are Women-Owned (WOSB), Veteran-Owned (VOSB), and Service-Disabled Veteran-Owned Small Businesses (SDVOSB), as well as businesses located in Historically Underutilized Business regions (HUBZone) and Small Disadvantaged Businesses (SDB).

Suppliers wishing to participate in our small-business program should begin by completing the SBA Vendor Letter below and emailing it to sba@atlasair.com. Following successful completion of a verification and screening process to ensure a good fit between supplier strengths and capabilities and our current and future requirements, the business then becomes a potential supplier that may be used in the procurement process as business needs dictate.

Please note that all purchases are made in the competitive marketplace. Submitting a supplier registration form does not automatically place your company on a “bidder’s list,” nor does it constitute approval of your firm as a supplier or obligate us to solicit requests for quotations.


Qualification Criteria

We evaluate every company on the basis of meeting the following requirements. A company should:

  • Meet the qualifications as described by the Small Business Administration as a diverse, women, veteran, service disabled, or HUBZone owned business as defined below:
    • Is organized for profit
    • Has a place of business in the US
    • Operates primarily within the U.S. or makes a significant contribution to the U.S. economy through payment of taxes or use of American products, materials or labor
    • Is independently owned and operated
    • Is not dominant in its field on a national basis

The business may be a sole proprietorship, partnership, corporation, or any other legal form. In determining what constitutes a small business, the definition will vary to reflect industry differences, such as size standards.

  • Be registered on the System for Award Management (SAM)
  • Meet or exceed our high standards of quality
  • Provide excellent service
  • Offer competitive pricing
  • Provide value-added products or services
  • Meet our insurance and indemnification requirements
  • Be innovative

Realistically, we are not able to do business with every company that contacts us. But we welcome the opportunity to build strong, rewarding relationships with high-quality, diverse suppliers and service providers in our communities.

Small Business Liaison Officer
Janet Banzon
Phone:  +1 914 701 8499
Email:  janet.banzon@atlasair.com

Download the Supplier Registration Form


Invoice/Payment Process

Atlas Air, Inc., and Polar Air Cargo Worldwide, Inc., use an electronic invoice-processing service offered by iPayables called InvoiceWorks™ to better manage our supplier’s invoices. InvoiceWorks is a free, self-service portal that will allow your organization to submit invoices electronically. You will be able to track and monitor the status of your invoices and payment history in real-time. Large volume suppliers may also submit electronic invoices files via CSV, XML, or EDI.

Please visit the InvoiceWorks site to access the tool and additional instructions and support information are provided for account activation and invoice submission.


Checking Payment Status

Current suppliers can check the status of their invoices by logging into InvoiceWorks at https://airlines.invoiceworks.net/New/InvoiceWorks.aspx.